Genesys PureCloud Engineer
Salary: €50.000,00 - €60.000,00
We’re looking for a Genesys PureCloud Engineer to work from the comfort and convenience of your own home office. Bring your Genesys technical experience, love for problem-solving, and passion for working with the newest technology!
Office location: remote (living in either UK or Ireland)
What you will do:
- Provide engineering services for the implementation, installation, configuration, testing, and troubleshooting of PureCloud platform solutions
- Perform engineering services for solution delivery per the customer approved Solution Design Portfolio and Design Documentation
- Troubleshoot technical issues and perform root-cause analysis.
- Install system updates, and patches and perform system upgrades.
- Perform unit and quality assurance testing.
- Support customer acceptance testing activities and troubleshoot/correct any issues.
- Answer customer’s technical questions and provide an explanation of technical concepts and issues.
What you need to have:
- 3-4 years of experience with Genesys PureCloud platform
- Genesys PureCloud product certifications (PureCloud Core Professional (PCP)/PureCloud Genesys Certified Associate (GCA))
- Experience delivering Genesys PureClud solutions by implementation, installation, testing and troubleshooting
- Excellent communication skills and fluent in English
- You’re proactive, creative, adaptable, and collaborative.
If you are interested to learn more about this AMAZING opportunity, click Apply or contact Lydia on firstname.lastname@example.org
Posted on November 3, 2020