Bookings/Workforce Manager

Location: Dublin, Ireland

Type: Permanent

Salary: €45.000,00 - €50.000,00

Description:

We’re looking for an experienced Bookings/Workforce Manager to join a SaaS company in Dublin, Ireland who has advanced online assessment software that helps clients organise and implement their exams!

What you will be doing:

  • Monitor scheduling effectiveness and accuracy while ensuring service levels and productivity goals are met
  • Forecast on daily, weekly, monthly, and annual basis for workgroups
  • Organise and monitor scheduling of examinations for clients
  • Prioritise and implement customer requests in a timely and efficient manner
  • Make recommendations to management and initiate implementation of new protocols, methodologies, equipment and processes
  • Identifying best practices, evaluate solutions and implementation plans

 

What you need to have:

  • 4+ years of experience in of operations management including forecasting, scheduling and real-time operations management
  • At least 2 years of experience working on scheduling various employee groups
  • Strong attention to detail
  • Excellent communication skills and fluency in English is a must
  • Ability to own your tasks from start to finish

 

What’s on offer?

  • Competitive salary
  • Healthcare
  • Onsite parking
  • Subsidized gym membership
  • Flexible working environment

 

If you are interested to learn more about this AMAZING opportunity, click Apply or contact Lydia on Lydia.Lovrich@ingenio-global.com.

Posted on November 3, 2020

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