Account Director

Location: Dublin

Type: Permanent

Salary: €80,000.00

Description:

Role: Senior Account Director

 

Location: Dublin

 

Salary: €80k basic, double OTE, stock & bens

 

This is a fantastic opportunity for someone who has seven years sales experience SPECIFICALLY selling SaaS or software to existing Midmarket & Enterprise clients globally.

 

Our client is a B2B platform that helps global brands build connections with its customers, establishing loyalty and advocacy. They are looking for an Account Director who is a caring, astute commercial thinker; a charismatic communicator to help fuel their growth and success. A rigorous individual who understands the importance of building relationships and is ready to join a fast-moving dynamic business during a phase of rapid growth.

 

What you’ll do:

·        Exceed a defined revenue target that will come from existing clients

·        Deliver defined weekly & monthly metrics aligned to the role around CSAT, Engagement & Client Activity

·        Be the primary POC for a selection of our enterprise clients

·        Taking care of the clients’ needs; everything from initial on-boarding and training to supporting the growth of their gifting activity whilst collaborating with the relevant teams across the business

·        Building relationships to last. Becoming a trusted advisor and reliable partner for clients. Continuously seeking opportunities to provide additional value to the clients. Always looking for the right time to grow the relationship, demonstrating a deep understanding of client objectives, challenges, and opportunities.

·        Manage basic commercial transactions for assigned accounts – this may include initial order forms, add-ons, and renewals.

 

What you’ll need 

·        Previous software account management B2B2C and large enterprises

·        An excellent understanding of the loyalty and retention market and how it is rapidly evolving

·        Can demonstrate an excellent track record with evidence of recent account management success

·        Proven ability to cultivate long-term productive relationships

·        Exceptional engaging communication and presentation skills

·        Demonstrable experience of systematic approach to account management – both on hard and soft objectives

·        Ability to expand deals within a group structure

·        Experience leading a new proposition within existing relationships

·        Experience working with CX Directors, Head of Loyalty & Retention, Head of Customer Care, COO and CMO preferred

 

If this sounds like you, we want to hear from you. Email me at ryan.kenny@ingenio-global.com or click apply. Today!

Posted on January 10, 2021

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