Contact Centre Consultant – Dublin

Title – Contact Centre Consultant

Location – Dublin

Salary – €450 a day

Client – Our client is a niche consulting company with a focus on improving the customer experience of their clients.

Role – The role as a Contact Centre Consultant will be to work with end-clients on a contract basis to help them optimise their contact centre environments so as to improve the customer experience. It will be ideally suited to someone who has worked in a management capacity within a call centre before and is looking to become a Junior or Mid-Tier Consultant and work towards a Senior Consultant position. As our client is a Genesys partner, someone who is coming from a Genesys environment would be preferred, but is not essential. Applicants should be willing to travel 2/3 days a week, as our client is headquartered in Ireland but has UK and Irish coverage. 

If this is a role you would be interested in hearing more about, apply today by using our online form and a member of our team will be in contact with you once we have reviewed your application!