telecoms jobs

Data Engineer – London

Data Engineer – London

Do you provide Tier 1 Support to customers WAN and Lan and WIFI technology, monitor for alarms, carrying out standard checks, raise cases on 3rd parties and escalate to other resolver groups, ensuring all Service Level Agreements (SLAs), targets and contractual obligations are met? If so my Client has an exciting opportunity to join their team as Tier 1 Data Engineer and we would love to hear from you.

You will:

• Work alongside Tier 2 and Tier 3 engineers to improve all aspects of the service management customer experience.
• Monitor Dashboards for alarms on customer equipment and respond appropriately.
• Monitor all London data incidents in ticketing platform, ensuring timely updates are provided to customers

Qualifications:

• Have knowledge and insight of general business / commercial principles and practices within corporate communications, and current market issues and trends.
• Have an understanding of WAN and LAN and Wifi technology.
• Ideally have previous experience working within a service management centre supporting Cisco devices.
• Holds an ITIL Foundation Level qualification

Package – Circa £22,000

24 Days Holiday + Pension Scheme + Performance Bonus + Private Health + Dental Package + Death in Service

If you are creative, team-oriented, innovative, agile and talented and would be interested in joining my global client who is at the forefront of technological innovation then please submit your CV to Jenny El Gabali on jenny.elgabali@ingenio-global.com

your-next-role

New: Data Support Engineer Tier 2 – Leeds

Calling all Tier 2 Support Data Engineers!

We have an opportunity you simply can’t resist.

We are working on behalf of a Systems Integrator who designs, installs and deploys telco products and services.

They are currently seeking a Tier 2 Data Engineer to be based out of their Leeds NOC.

As part of this role you will be working in a support capacity.

Sound like something you could do?

Vendor side experience is a must and familiarity with the following is a plus:

  • Skype for Business
  • Vmware
  • Cisco Voice

It is essential you have a CCNP certification. If you don’t, this isn’t the right role for you. If you do, we urge you to get in touch today using our online form and a member of our team will be in contact with you once we have reviewed your application!

your-next-role

New: Data Support Engineer Tier 1 – Leeds

Calling all Tier 1 Support Data Engineers!

We have an opportunity you simply can’t resist.

We are working on behalf of a Systems Integrator who designs, installs and deploys telco products and services.

They are currently seeking a Tier 1 Data Engineer to be based out of their Leeds NOC.

As part of this role you will be working in a support capacity.
Sound like something you could do?

Vendor side experience is a must and familiarity with the following is a plus:

  • Skype for Business
  • Vmware
  • Cisco Voice

It is essential you have a CCNA certification. If you don’t, this isn’t the right role for you. If you do, we urge you to get in touch today by using our online form and a member of our team will be in contact with you once we have reviewed your application!