your-next-role

NEW: Project Manager (networks) London SE1 0BS

Job Title – Project Manager

Reporting to – Operations director

Duration – Permanent

Benefits – Contributory pension, private healthcare, death in service.

Company Overview

Our Client is a uniquely-capable total solutions provider specialising in unified communications, voice and data technologies.

Our Client was formed with a vision to deliver an unmatched customer experience based on integrity, honesty and customer excellence. Their long-term partnerships with the leading manufacturers of business transforming solutions enable their customers to gain operational and strategic advantage in the markets they serve.

Role Overview

Following a record business performance in the last financial year our client is investing in all areas of the business to support continued growth. They are therefor also looking to grow their current project management team by appointment an additional project manager to work closely with their current clients.

Deliverables and Output

The below list is not exhaustive and may be amended during the role scoping and interview process:

  • Planning in detail; considering the schedule, costs, risks and quality to ensure a smooth transition to the new solution with no delay
  • Liaising with clients regarding their needs for geographical support, changes and staying close to the process
  • Being able to design and deliver all project documentation including statement of works and agenda’s
  • Liaising with internal and external engineers to ensure project delivery
  • Demonstrating the necessary communication and interpersonal skills to interact with clients of all levels
  • Performance reporting
  • Working closely with the Finance team to ensure invoices are sent out in a timely manor

Qualifications & Experience

  • Working towards or achieved a formal accreditation (PRINCE 2)
  • Experience within a Project Management role
  • You will need to be extremely organised and self-motivated
  • You will need to have experience working with MPLS/VPLS, Avaya ACM & IP Office ETC
  • Having the ability to keep up to date with technology and market changes

If this is a role you would be interested in hearing more about, apply today by using our online form and a member of our team will be in contact with you once we have reviewed your application!

your-next-role

NEW: Operations Director, Southwark, SE1 0BS

Company Overview

Our client is a uniquely capable total solutions provider specialising in unified communications, voice and data technologies. They provide first class service and knowledge which is vital to their clients.

Founded in 2002, our client was formed with a vision to deliver an unmatched customer experience based on integrity, honesty and customer excellence. Their long-term partnerships with the leading manufacturers of voice and data technology enable them to recommend proven market leading solutions.

Role Overview

The Operations Director will report directly to the Board, and will assume responsibility for all aspects of our client’s operations detailed below. You will be accountable for the planning, resourcing and management of all of the teams that form the Operations group. You will be involved in helping our client’s business evaluate new technologies, products and services based upon market demand. You will work closely with Sales to develop a managed and supportable proposition that prospects and clients will buy. You will manage senior vendor relationships to insure best service, best engagement and best value for money.

Deliverables and Output

The below list is not exhaustive and may be amended during the role scoping and interview process:

  • Have P&L responsibility for Engineering, Project Office, Service Delivery, Provisioning & Professional Services practices
  • Create, manage and execute a plan for the evolvement of our client’s proposition
  • Form and communicate strategy to the team
  • Provide operational insight
  • Deliver transformation plans where and when required
  • Ensure succession plans and talent matrix are in place to meet current and anticipated needs

Qualifications & Experience

  • At least five years’ experience of working in a similar role, managing a team of at least 50 people
  • Experience in the same/ similar role within a telecommunications company
  • Have a strong understanding of Network Services, Unified Communications, Contact Centre, Professional Services and Managed Services
  • Experience dealing with vendor management and product management

If this is a role you would be interested in hearing more about, apply today by using our online form and a member of our team will be in contact with you once we have reviewed your application!