Job Title – Network Billing Assistant
Reporting to – HR & Finance Manager
Benefits – Contributory pension, private healthcare, death in service.
Our client is a uniquely-capable total solutions provider specialising in unified communications, voice and data technologies.
They were formed with a vision to deliver an unmatched customer experience based on integrity, honesty and customer excellence. Our long-term partnerships with the leading manufacturers enable our customers to gain operational and strategic advantage in the markets they serve.
Following a record business performance in financial year 14/15, our client is investing in all areas of the business to support continued growth. From this expansion there is now a requirement for a billing assistant to join the finance team to support the networking side of the business.
This will be a really exciting time to join the business for someone who is looking to really expand on their current knowledge and gain vital experience within Finance. The candidate will ideally be very personable, engaging definitely have a great attention to detail.
Within the role you will be providing validation activities at all stages of the billing cycles, managing changes, and customer account and reconciliation activities. A large area of the role will be managing the applications of incoming payments on a daily basis by identifying each transaction and notifying relevant teams for execution, identifying and resolving any discrepancies and mainly you will act as a point of contact for internal teams, customers and partners.
Deliverables and Output
The below list is not exhaustive and may be amended during the role scoping and interview process:
- Assisting with Monthly bill run
- Loading CDR’s
- Deal with customer billing queries
- Billing for data circuits and widgets
- Raising Invoices
- Dealing with purchase orders
- Debtor Chasing
- Sales Support
- Previous experience of a telecommunications billing platform (preferably Ability)
- Solid understanding of “Billing per minute”
- Previously ordered fixed analogue lines
- Previous experience in a finance role
- Strong customer service skills
- Have the ability to work well under pressure
If this is a role you would be interested in hearing more about, apply today by using our online form and a member of our team will be in contact with you once we have reviewed your application!