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Avaya Support Engineer

Job Title: Avaya Support Engineer

Location: Manchester (Trafford Park)

Start Date: ASAP

Are you an Avaya Support Engineer, who is looking for an amazing new opportunity?

Well look no further, this is the job for you!

An award winning Avaya Diamond Partner known nationwide for communications technologies and services are looking to expand their team with talented professionals. Their customers are mid-market and enterprise businesses which operate within the public sectors both in the UK and Globally. They have a requirement for an Avaya Engineer (could be either Aura Communication Manager or IP Office) to join their growing Service Desk team. You will be self-motivated, sociable, has a “get it done” attitude. You need to be able to perform as part of a high functioning team.

Main Responsibilities:

  • Responsibility to ensure personal learning and development is maintained, and a full understanding of our client’s products and services to ensure you are comfortable in our client’s solutions
  • Management of tickets and escalation to manufacturers
  • Complete Tier 1-2 investigation & diagnostics, including enhanced monitoring

Experience/Skills Required:

  • You need to have engineering experience (either support or installation) with Avaya technology – either Aura CM or IP Office
  • Amazing customer service whether it be, on email, over the phone or face-face with clients
  • It is a must that the candidate has worked for a Service Provider/Systems Integrator/Business Partner previously

If this sounds like the job for you, please get in touch or apply here!

Email: catherine.trice@ingenio-global.com

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New: Javascript Developer – Berlin, Germany

Javascript Developer (Berlin)

Consider yourself a talented or highly experienced Javascript developer who is in need of a fresh challenge? What if this challenge involved the chance to work in Berlin amongst other talented, creative and tech savvy individuals like yourself?. Our client who is based in Berlin is offering the chance of a lifetime for a lucky candidate to move to Berlin and join a highly talented organisation who are focused on “The Internet Of Things”.

Skill Set:

  • Strong background in Java (Angular, gulp).
  • Experience in automation testing.
  • Good skills in HTML5/CSS3.
  • Experience with GIT version control and web analytics tools.
  • Must be creative, open minded and and able to work in a team or own initiative.

Offering

  • Competitive Salary.
  • Career progression.
  • Flexible hours and working arrangements.
  • Join a young, agile team in which you have full engagement with a tech team where you can see your contribution used by millions.

If this is a role you would be interested in hearing more about, apply today by using our online form and a member of our team will be in contact with you once we have reviewed your application!

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Front End Developers – Berlin, Germany

Front End Developers, Berlin needs you!
Our client is a tech startup focused on the “Internet of Things”, which is about making everyday objects more intelligent and connected to the internet, enabling the user to access them from anywhere at any time.

They are looking for motivated and talented Front-End Developers to join their team in the heart of Berlin.
Are you the kind of person who gets excited by new challenges? Do you want to help our client find innovative solutions to those challenges? If so, we look forward to hearing from you.
Working in a young and agile business with a dynamic office enviornment, flexible hours and an attractive compensation package, what more could you want?

Your role as a Front-End Developer

  • Work with Marketing and Design team to design and implement projects
  • Provide technical feedback and inputs
  • Work closely to the Product Development team to provide the best assets for future features. —Build responsive webpages, based on PSD mockups within their technical framework
  • Release and deploy projects independently to production

What we need from you

  • 2+ years working experience in digital projects
  • Good skills in HTML5/CSS3, working with authoring framework like Bootstrap/Foundation
  • Good skills with Javascript (jQuery functions), Node.js (Gulp, Express) and Git version control (Github, pull request)
  • Experience with website analytics tools (e.g GA, GTM)

If you think you match this criteria we urge you to get in touch today.

QA Engineer – Dublin

Job title: Quality Assurance Engineer

Location – Dublin, Ireland

Salary – Exceptional salary, bonus & benefits

Client – Our client is headquartered in Dublin, with offices in New York, London and Singapore. They are a wholly owned subsidiary of a US headquartered business with revenues of $8bn. They deliver the latest generation of Enterprise Data Management (EDM) solutions to financial organisations worldwide.

Role Overview – Our client is seeking an experienced Quality Assurance Engineer to work as part of the expanding QA & Test function for its Managed Service which includes the testing framework for a large web-based application. Successful candidates will be self-motivated problem solvers with hands-on experience in QA & Test function with a desire to work in a fast-paced environment.

The purpose of this role is develop and maintain QA Test Cases (both manual and automated), ensure that quality assurance and testing is carried out in accordance with industry best practise and complies with strict audit standards. This role will involve working with offshore and onshore teams.

Responsibilities:

  • To create and execute test plans & cases and report on test execution.
  • Perform manual and automated testing on applications, software services and web based applications.
  • Involvement in Functional, Regression, Automation and Performance testing
  • To report on test progress to the QA Manager and/or QA Lead(s)
  • Represent QA function at team meetings when required

Key Requirements:

  • Degree in Computer Science/Computer Engineering required
  • 3-5 years’ experience as a Quality Assurance Engineer
  • Actively perform testing duties, as required to achieve project milestones
  • Exceptional attention to detail and proven ability to identify process improvement opportunities
  • Strong interpersonal/communication skills with ability to communicate and collaborate with Quality
  • Assurance, Development, Project Management and Business teams
  • Strong analytical skills
  • Knowledge of Test Case Management Systems desirable
  • Programming knowledge and/or knowledge of automated testing tools such as Selenium WebDriver and processes desirable
  • Working knowledge of web development frameworks and JAVA based technologies (e.g. HTTP, HTML, JavaScript, XML)
  • Technical skills and familiarity with use of technologies to aid in defect analysis (e.g. SQL, Unix)
  • Creativity and a pragmatic approach to the relentless desire to improve test coverage, effectiveness and drive to scale
  • Entering of product issues into an issue tracking database – Providing clear, articulate steps so that little follow-up is required from the development team
  • Ability to rapidly triage complex issues
  • Financial Industry experience desirable

If this is a role you would be interested in hearing more about, apply today by using our online form and a member of our team will be in contact with you once we have reviewed your application!

 

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SD-WAN Project Manager – Leeds, UK

Our client is a very exciting global systems integrator who are focused on helping clients deliver SD-WAN technology.

They are looking immediately for a Project Manager who will work with their clients to deliver SD-WAN technologies in a global capacity, and have an immediate large scale project ready to be delivered.

You have to have at least three years’ experience of delivering Global WAN projects, and obviously experiences with SD-WAN technology is a massive benefit. Experiences with Riverbed, Silver Peak or Aryaka would be looked on very favourably. If you need to Google search or ask what SD-WAN is, this isn’t a job for you!

Our client is based in Leeds, so ideally you will be based in the North East. They will consider applications from folks in the North West also, but you will need to be in the office probably for 2/3 days a week so travel has to be a consideration.

If you’re keen on working with a business who is setting standards in new technology, then you need to apply today! Hit apply on your right, call me on +353 87 298 1092 or email me on rob.magee@ingenio-global.com

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New: Lead Back-end Ruby Developer – Berlin, Germany

Job Title: Lead Backend Ruby Developer

Location: Berlin, Germany

Your position

  • You are responsible for architecture, technology stack and implementation of our existing and future applications
  • Plan and develop our infrastructure together with developer operations team
  • Lead the development with a hands-on approach
  • Discuss and estimate stories, forecast development
  • Lead, mentor and grow a team of currently four developers

Your profile

  • 3+ years of experience as web developer, experience in mobile developing is a plus
  • 3+ years of experience in driving professional Ruby on Rails projects in agile teams
  • First leadership experience
  • Fluency in English
  • Team player with a growth mentality and sense of humour

Our offer

  • Fun place to work, located in the heart of one of Europe’s most vibrant capitals
  • Working environment in which your contribution can, and will, make the difference
  • Flat hierarchies and fast execution
  • A young team of friendly, creative and bright people from over seven different countries
  • Competitive remuneration package
  • Fruits & free drinks everyday

If this is a role you would be interested in hearing more about, apply today by using our online form and a member of our team will be in contact with you once we have reviewed your application!

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Linux Support Engineer-Dublin, Ireland

 

A position exists for an experienced Linux / Support Engineer for our client, a Cyber Security Vendor based in Dublin.

Support Requirements:

It is expected that this Linux Support Engineer would provide support to managed ICT environments as part of the Secure Managed Services team. Troubleshooting skills are essential. It will also involve working directly with clients as required.

  • The Linux Support Engineer selected must be willing to broaden their skillsets through training both formal and self-driven as required.
  • The individual must display good interpersonal skills, this position will involve working as part of a service delivery team and project team as required.
  • This Linux Engineering position will involve both project (new builds) and also support of existing client builds.
  • Any additional knowledge / expertise in networking (firewalls, switches routers etc.) and Windows environments including Server and storage support is also welcomed and should be highlighted.

Desired Skills and Experience

Essential Skillsets:

Minimum Linux skills required:

  • Install and configure linux (Debian and/or RedHat preferred)
  • Configure networking, dns, routing
  • Manage users, permissions, remote access (ssh)
  • Configuration of Apache
  • Usage of SSL certificates
  • Scripting in bash

Desirable Skillsets:

  • SQL server, particularly Oracle or MySQL
  • Tomcat, JBoss
  • Cisco IOS
  • Perl, Python

An attractive benefits package is available to right Linux Support Engineer with the desired skills, qualifications and experience.

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Avaya IP Office Engineer- Bristol, UK

This is a brilliant opportunity for an Avaya IP Office Engineer to join one of Avaya’s highest potential growth partners in the UK.

This is a dual role in that you’ll be on client site (doing presales & installation work), and then being based in the office in Bristol when not engaged with clients.

You will join the Technical Support Team and provide high quality assistance to clients both on site and remotely.

This is a mixed and varied role, including technical support from the office in Bristol, on-site installations, pre-install system preparation, office based remote diagnostics and client support. Working with a key partner, there is a fantastic opportunity to cross knowledge transfer/train on ACCS, IPOCC and Aura

We will require some flexibility for some support out of hours support to clients & internal Service Delivery Managers.

You need to have the following skills / experience:

– Experienced in Support, Diagnostics, Maintenance, pre-building and testing of Avaya IP Office (SE and SBC, both in physical & virtual environment)

– Project managing new installations

– Good understanding & knowledge of setting up and configuring SIP trunks

– Good understanding of WAN/LAN and associated IP technologies

– Ensure personal accreditations are up to date and appropriate for work being performed and advising the business unit manager of the specialisations required

– Full UK Driving Licence

Required experience:

• Server Edition: 1 year

• Avaya IP Office: 2+ years

• Session Border Controller: Min 6mth preference given to 1+ year/s

Required licence or certification:

  • Driving License
  • AIPS & ACSS
your-next-role

New: Data Support Engineer Tier 2 – Leeds

Calling all Tier 2 Support Data Engineers!

We have an opportunity you simply can’t resist.

We are working on behalf of a Systems Integrator who designs, installs and deploys telco products and services.

They are currently seeking a Tier 2 Data Engineer to be based out of their Leeds NOC.

As part of this role you will be working in a support capacity.

Sound like something you could do?

Vendor side experience is a must and familiarity with the following is a plus:

  • Skype for Business
  • Vmware
  • Cisco Voice

It is essential you have a CCNP certification. If you don’t, this isn’t the right role for you. If you do, we urge you to get in touch today using our online form and a member of our team will be in contact with you once we have reviewed your application!

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New: Data Support Engineer Tier 1 – Leeds

Calling all Tier 1 Support Data Engineers!

We have an opportunity you simply can’t resist.

We are working on behalf of a Systems Integrator who designs, installs and deploys telco products and services.

They are currently seeking a Tier 1 Data Engineer to be based out of their Leeds NOC.

As part of this role you will be working in a support capacity.
Sound like something you could do?

Vendor side experience is a must and familiarity with the following is a plus:

  • Skype for Business
  • Vmware
  • Cisco Voice

It is essential you have a CCNA certification. If you don’t, this isn’t the right role for you. If you do, we urge you to get in touch today by using our online form and a member of our team will be in contact with you once we have reviewed your application!