your-next-role

New: Sales Administrator – SE1 (Southwark)

Our client is looking for a Senior Administrator with order processing experience to join their growing team based in Southwark London. They are an International AVAYA partner who have a strong presence in both the UK and America.

Salary: Competitive, dependant on experience

Benefits: Medical cover, Pension, Progression, Holiday entitlement increasing upon length of service

Hours: 09:00am – 17:30pm (Candidates must be flexible)

Duties Include:

  • Processing incoming Telecommunications sales orders
  • Generating sales quotations (Multi Currency)
  • Experience calculating and negotiating margins
  • Liaising with International partners
  • Providing general information to customers
  • Resolution of queries in relation to orders in a timely manner
  • Answering incoming calls and providing additional support to Senior Management
  • General administration duties

Required Experience:

  • Experience selling / quoting AVAYA products
  • Experience using a CRM system
  • Intermediate / advance Excel skills
  • Strong administration background
  • Understanding of International currency and taxation
  • Must have experience within Telecommunications to be considered

If this is a role you would be interested in hearing more about, apply today by using our online form and a member of our team will be in contact with you once we have reviewed your application!

your-next-role

NEW: Billings Assistant or Billings Administrator, Southwark, SE1 0BS

Job Title – Network Billing Assistant

Reporting to – HR & Finance Manager

Benefits – Contributory pension, private healthcare, death in service.

Company Overview

Our client is a uniquely-capable total solutions provider specialising in unified communications, voice and data technologies.

They were formed with a vision to deliver an unmatched customer experience based on integrity, honesty and customer excellence. Our long-term partnerships with the leading manufacturers enable our customers to gain operational and strategic advantage in the markets they serve.

Role Overview

Following a record business performance in financial year 14/15, our client is investing in all areas of the business to support continued growth. From this expansion there is now a requirement for a billing assistant to join the finance team to support the networking side of the business.

This will be a really exciting time to join the business for someone who is looking to really expand on their current knowledge and gain vital experience within Finance. The candidate will ideally be very personable, engaging definitely have a great attention to detail.

Within the role you will be providing validation activities at all stages of the billing cycles, managing changes, and customer account and reconciliation activities. A large area of the role will be managing the applications of incoming payments on a daily basis by identifying each transaction and notifying relevant teams for execution, identifying and resolving any discrepancies and mainly you will act as a point of contact for internal teams, customers and partners.

Deliverables and Output

The below list is not exhaustive and may be amended during the role scoping and interview process:

  • Assisting with Monthly bill run
  • Loading CDR’s
  • Deal with customer billing queries
  • Billing for data circuits and widgets
  • Raising Invoices
  • Dealing with purchase orders
  • Debtor Chasing
  • Sales Support

Experience

  • Previous experience of a telecommunications billing platform (preferably Ability)
  • Solid understanding of “Billing per minute”
  • Previously ordered fixed analogue lines
  • Previous experience in a finance role
  • Strong customer service skills
  • Have the ability to work well under pressure

If this is a role you would be interested in hearing more about, apply today by using our online form and a member of our team will be in contact with you once we have reviewed your application!

your-next-role

New: Network Billing Assistant

Job Title – Network Billing Assistant

Reporting to – HR & Finance Manager

Salary – £25,000

Benefits – Contributory pension, private healthcare, death in service.

Company Overview

Our client is a uniquely-capable total solutions provider specialising in unified communications, voice and data technologies, contact centre and network security – all the while providing our customers with legendary service and support.

They were formed with a vision to deliver an unmatched customer experience based on integrity, honesty and customer excellence. Our long-term partnerships with the leading manufacturers of voice and data technology enable us to recommend proven, business transforming solutions that enable our customers to gain operational and strategic advantage in the markets they serve.

Role Overview

Following a record business performance in financial year 14/15, our client is investing in all areas of the business to support continued growth. From this expansion there is now a requirement for a billing assistant to join the finance team to support the networking side of the business.

This will be a really exciting time to join the business for someone who is looking to really expand on their current knowledge and gain vital experience within Finance. The candidate will ideally be very personable, engaging definitely have a great attention to detail.

Within the role you will be providing validation activities at all stages of the billing cycles, managing changes, and customer account and reconciliation activities. A large area of the role will be managing the applications of incoming payments on a daily basis by identifying each transaction and notifying relevant teams for execution, identifying and resolving any discrepancies and mainly you will act as a point of contact for internal teams, customers and partners.

Deliverables and Output

The below list is not exhaustive and may be amended during the role scoping and interview process:

  • Assisting with Monthly bill run
  • Loading CDRs
  • Deal with customer billing queries
  • Raising Invoices
  • Dealing with purchase orders
  • Debtor Chasing
  • Sales Support

Experience

  • Previous experience of a telecommunications billing platform (preferably Ability)
  • Previous experience in a finance role
  • Strong customer service skills
  • Have the ability to work well under pressure

If this is a role you would be interested in hearing more about, apply today by using our online form and a member of our team will be in contact with you once we have reviewed your application!

New: Talent and People Specialist – Southwark, London

Job title: Talent and People Specialist

Specialisation: On-site support for all recruitment activities on behalf of Ingenio for a major client

Location: Southwark, London

Opportunity: Ingenio is a newly formed technology recruitment practice based in London and Dublin and is undergoing significant growth. As part of our 2016 expansion programme, Ingenio has recently landed a major recruitment outsource agreement with a specialist telecommunications company and is looking for an on-site administrator to support the recruitment effort, source talent and work with the HR team.

Our client is a total solutions provider specialising in unified communication, voice and data technologies and network security – all the while aiming to provide customers with a legendary service and support.

Ingenio Mission Statement: Ingenio is a people business and exists to create opportunity for talented and exceptional people. Our purpose is to produce, hire, develop and retain the very best professionals in our chosen industries.

With an uncompromising commitment to delivering a memorable client experience, Ingenio’s expertise is centered on delivering solutions in the areas of talent management, consulting and technology for small to medium sized international companies.

Minimum Expectations:

  • A minimum of one year’s work experience in an office-based administrative role
  • Fully IT literate and highly proficient with all Microsoft Office applications (Word, Excel, Powerpoint)
  • Good standard of written English
  • Excellent verbal communicator with an ability to work with all types people (this would not suit an introverted character)
  • Professional phone manner (the ideal candidate will be conducting telephone interviews)

Desired:

  • Experience in an IT company or department
  • Any exposure to customer CRM systems, e.g. Salesforce, etc
  • Recruitment and/or HR related experience is a distinct advantage
  • Any experience with LinkedIn
    Remuneration:

Basic salary range from 22k up to 24k per annum

Ingenio People Benefits:

For successful joiners, Ingenio offers a people benefits programme which is completely unrivalled and unmatched in the recruitment industry:

  • Ingenio Partnership Programme (partnership statuses ranging from Associate through to Equity Partner)
  • One month paid sabbatical after three years’ service (separate from annual leave)
  • Company performance incentives, e.g. international weekends away
  • Cash advances for travel season tickets and property rental
  • Monthly cash contribution for health and wellness programme, e.g. gym membership
  • Paid leave for charity work

If this is a role you would be interested in hearing more about, apply today by using our online form and a member of our team will be in contact with you once we have reviewed your application!

Pricing Administrator – London

Title – Pricing Administrator

Location – London

Salary – £24k basic salary + benefits

Client – Our client is a London-based Systems Integrator with Cisco Certified Gold Partnership accreditation

Role – Our client is looking for a Pricing Administrator to develop and manage the support contracting proposals for their client base. This role will include solicitation preparation, cost/price analysis, negotiation of pricing and terms, and preparation/administration of purchase orders. The individual will act as an internal liaison to define requirements, obtain approvals, and resolve issues. They will also facilitate both internal and external meetings to support contractual requirements. Experience and knowledge of Cisco technology from the channel or vendor is an ideal skillset for this role.

If this is a role you would be interested in hearing more about, apply today by using our online form and a member of our team will be in contact with you once we have reviewed your application!