Service Desk Adviser – Dublin

Are you used to taking a high volume of calls per day? Are you interested in your next contract role?

Do you want to join one of Ireland’s fastest growing System Integration companies in the voice and voice recording space?

My client have just won over a MASSIVE managed outsourced contract with an international carrier and will acquire 350 new customers and need somebody to join their team as a Service Desk Adviser at this exciting time.

The role will involve:

  • Answering a high volume of calls per day
  • Logging tickets with the engineers and liaising with them on a regular basis
  • General office administration duties
  • Working in a very fast-paced environment

This is a 10 month contract role based in DUBLIN WEST!!

If this sounds like something you would be interested in please get in touch today!!

Call Niamh on +353872560242 or email Niamh at


Contract Manager – Dublin

Our client, a Global leader that offer IT Services, Outsourcing and IT consultancy are looking for a CONTRACT MANAGER to join their team.

This role is a 1 year contract role !!

The company itself are worth over 4 billion USD with over 100,000 employees across 90 countries so this is a MASSIVE opportunity not to be missed!

If you have 10 years + experience in a similar role within the Telco/ IT Delivery industries then please apply today !!

Contact Niamh on +353 87 256 0242 or  Email:

Inside Sales Executive

Our client, an award-winning sales lead generation & market intelligence company are looking for Inside Sales Executives to join the team based in Dublin City Centre.

Job Responsibilities:
The Inside Sales Executive will be responsible for converting sales leads from the Corporate and high SME sector into customers.

Job Requirements:

  • Inside sales and outbound cold calling to highly qualified leads
  • Convert qualified sales leads into customers.
  • Resolve merchant questions, concerns and issues.
  • Onboarding new customers 


  • 2+ years proven in B2B outbound sales role
  • Comfortable doing cold calling and strong objection handling
  • Excellent organisational, communication and interpersonal skills.
  • Self- motivated & driven


Inside Sales Director

Our client, an innovative Low Code Platform vendor are looking for an Inside Sales Director to join their team based in Dublin.

The Inside Sales Director will;

  • Provide leadership and co-ordination of the sales function for the business
  • Have full responsibility and ownership of the sales lifecycle and new revenue streams
  • Flexibility in terms of business travel (around Ireland, UK and internationally if required)

Knowledge of cloud software services and products as well as effective inside sales strategies are essential.

In return, you get to a competitive package with great benefits and scope to develop quickly within a rapid growth business.

If this the perfect role for you, get in touch today!


New: Inside Sales Person – Reading

Are you a successful sales person looking for a new opportunity?

If so, we have the job for you.

Our client is a Systems Integrator that sells predominantly Avaya UC and Contact Centre technology and services. They are looking to fill an Inside Sales position.

They want someone who has experience doing outbound/telesales and someone who knows and has worked with technology, ideally telecoms/voice/UC/CC

Job Type: Permanent

Salary: £35,000.00 /year

If this is a role you would be interested in hearing more about, apply today by using our online form and a member of our team will be in contact with you once we have reviewed your application!


New: Service Architect (Telecoms & Technology Division) – London

Job Title: Service Architect (Telecoms & Technology Division)

Location: Paddington (London)

Salary: £60 – 70K

Job Role: Service Architect, Telecom & Technology

Our client a market leading, Consumer Technology company who feature in the Fortune 500 listings. They are currently looking for experienced, passionate people to join their existing presales team in EMEA at a time of growth in professional services and managed services.  This role will be focused on presales and design of global managed services.  This role is about expertise in managed services including ITIL processes, monitoring and complex service models working with an ecosystem of partners.  These global services include field services, enterprise networking, wireless, unified communications and workplace services.  They offer a flexible working environment with a mix of home working, onsite customer meetings, excellent office facilities and the use of collaborative technology.  This is a great opportunity to join a market leading company at a time of further investment in their Telecom and Technology division.


  • To be close to our customers this role will be located in UK (preferably close to London).
  • Travel is approximately 20% of the role but may vary (Europe)

Essential criteria

  • Customer facing experience in a service design role including presales, managed service frameworks, commercial and contract expertise
  • Deep understanding of managed services, global service desks and ITIL concepts
  • Strong experience in global field services and large scale installation and support services
  • Good understanding of cloud concepts with an interest in market trends
  • Experience designing global and/or multi-region services
  • Understanding of ITSM and remote monitoring toolsets
  •  Can explain the business value of managed services to a customer
  • Can demonstrate taking the lead on multiple presales engagements simultaneously showing smart prioritisation
  • Experience working with sales teams to evangelise about services and take the lead on presales outputs including service models, response content, commercials and negotiation
  • Experience in building complex cost models and innovating to refine the cost base, maximise profit and design services that delight our customers
  • Work closely with bid finance and pricing analysts to create detailed pricing
  • Experience of working with an ecosystem of partners to build an overall managed services model
  • Deep understanding of contract documents including master service agreements, statements of work, adoption agreements and service levels
  • At minimum experience working on deals in the range of $500k to $5mil with multiple technology and service layers
  • Experience working with PS subject matter experts to bring together service and technical components
  • Working with sales help to qualify new opportunities, managing sales and customer expectations on what we can deliver
  • Deliver a well-defined set of service design documents in a timely manner presenting an end to end seamless service
  • Manage approvals from different stakeholders in the business for example – finance, legal, delivery and operations
  • Create operations and bid review presentations to help internal stakeholders make decisions on any complex service elements and on the final pricing
  • Maintain informal and formal relationships with key stakeholders across the business to make decision making on new opportunities straightforward
  • Support producing new content including design documents, proposals and presales slide materials
  • Comfortable delivering presentations to customers in a meeting or boardroom scenario
  • Strong knowledge and experience of ITIL3 methodology
  • Strong team player who is willing to share ideas and coach other people
  • A ‘can do’ attitude putting the customer first
  • Willing to speak up and challenge the norm
  • Inspire customers about how our client can benefit their business
  • Excellent interpersonal skills to help with communication and negotiation internally and externally
  • Excellent written and presentation skills

Desirable criteria

  • A technical and/or operations background is highly desirable in particular experience in enterprise networking, wireless, unified communications and workplace services
  • ITIL3 foundation certification
  • ITIL3 service design certification
  • ITIL3 expert certification
  • Experience with ISO27001 or similar security accreditation
  • May have one or more other industry recognised certifications such as PRINCE2, and/or technical accreditations e.g. Cisco or similar

This role will include an attractive salary, a bonus scheme, a range of company benefits and regular training opportunities.

If this is a role you would be interested in hearing more about, apply today by using our online form and a member of our team will be in contact with you once we have reviewed your application!


New: Telesales – Dublin

Job Title – Telesales

Location – City West, Dublin

Salary – 40K EURO

Company Overview

Our client is a leading international provider of technology infrastructure, applications and services. With five offices across Europe and the US they employ almost 80 people and revenues of 30 million euros. They are leading partners of Cisco, Microsoft and VM Ware.

Our client is looking to build a new lead generation team from their HQ in Dublin that will support new business, inside sales and client development.

Role Overview

We want to hear from you if you have the hunger and ambition to succeed in a very dynamic, international technology business.Ideally you will have at least 12 months experience in selling technology or technology services to enterprise clients.

Role requirements

  • Ideally 12 months experience in a sales role
  • Based in or near Dublin
  • Up for a challenge and a passion for sales

If this is a role you would be interested in hearing more about, apply today by using our online form and a member of our team will be in contact with you once we have reviewed your application!

New Business Sales, Unbelievable Opportunity in London up to £53k OTE


Our client is a start-up business communications specialist focused on unified communications, networking, security and connectivity. They design, deliver and support communications technology, either in the cloud or within a client’s environment.

Based in London and with the founders having over 25 years’ experience, our client works with clients across London and the south region and exist solely to make business communications simple.

Our client are looking for a New Business Sales/ Business Development person who can help drive their business to where it needs to go. They need someone who wants the opportunity to be part of something exceptional from the very start.



The vast majority of people that will read this advert (with respect) won’t be able to take this challenge on. You’ll be the first employee and New Business Sales person (start-ups sound cool but most can’t take them) and you’ll be tasked with building a business within a business. From absolutely nothing.

Beyond that, you’ll be on the path quicker than most to a senior/management role. Again, it sounds fun to be a partner but most people don’t really believe that it’s actually possible.

It is! Especially with our client who believe in rewarding someone who helps build the foundations of what will be an exceptional business.

Often the promise of equity remains just that: a promise. And one that despite how hard people work just never quite materialises. This is not the case with our client. Meet them for yourself and quickly find out !


If something in your intuition says that you are one of few that could actually hack this, then read on.

Our client is looking for a New Business Person who has the ability to acquire new clients. We want to speak with people who have a minimum of 2 years’ experience in a new business sales role. A background in technology sales environment is a MUST, with experience in selling either or a combination of Unified Comms, Cloud or Hosting and Networking preferred. A proven track record in personal opportunity development & maintaining a network of lead sources is something that our client demands.

More than anything, we want to speak with people who back themselves. Our client wants someone who has the strength to make things happen and isn’t scared off by a challenge. This is an unbelievable opportunity for someone who would back their sales ability and will put you on the fast-track to a senior position.

So what will our client give you?

You’ll join our client in our London office and embark on a journey rather than just a career. Our client want you to become a leader and see your progress quickly with the possibility of becoming a shareholder . They would also like to see you make a lot of money along the way as you help to grow their business to become something truly outstanding.

Our client opened for business this year and have enjoyed an incredible first half year. As a result, they are dedicated to growing their business and want to speak with people who have the core skills and ability to make that happen. Does this sound like you? If so, keep reading and don’t be afraid to back yourself!


Most good salespeople don’t have a CV or are simply too busy to write one. If that’s the case, and you genuinely back yourself to take this challenge on, then we still want to hear from you.

Send us an e-mail and tell us briefly why you’re interested in this opportunity and a bit about your experience…and we’ll call you back (and a CV would be great too).

Call James directly on + 353 87 793 4664