your-next-role

Avaya Support Engineer

Job Title: Avaya Support Engineer

Location: Manchester (Trafford Park)

Start Date: ASAP

Are you an Avaya Support Engineer, who is looking for an amazing new opportunity?

Well look no further, this is the job for you!

An award winning Avaya Diamond Partner known nationwide for communications technologies and services are looking to expand their team with talented professionals. Their customers are mid-market and enterprise businesses which operate within the public sectors both in the UK and Globally. They have a requirement for an Avaya Engineer (could be either Aura Communication Manager or IP Office) to join their growing Service Desk team. You will be self-motivated, sociable, has a “get it done” attitude. You need to be able to perform as part of a high functioning team.

Main Responsibilities:

  • Responsibility to ensure personal learning and development is maintained, and a full understanding of our client’s products and services to ensure you are comfortable in our client’s solutions
  • Management of tickets and escalation to manufacturers
  • Complete Tier 1-2 investigation & diagnostics, including enhanced monitoring

Experience/Skills Required:

  • You need to have engineering experience (either support or installation) with Avaya technology – either Aura CM or IP Office
  • Amazing customer service whether it be, on email, over the phone or face-face with clients
  • It is a must that the candidate has worked for a Service Provider/Systems Integrator/Business Partner previously

If this sounds like the job for you, please get in touch or apply here!

Email: catherine.trice@ingenio-global.com

your-next-role

New: Javascript Developer – Berlin, Germany

Javascript Developer (Berlin)

Consider yourself a talented or highly experienced Javascript developer who is in need of a fresh challenge? What if this challenge involved the chance to work in Berlin amongst other talented, creative and tech savvy individuals like yourself?. Our client who is based in Berlin is offering the chance of a lifetime for a lucky candidate to move to Berlin and join a highly talented organisation who are focused on “The Internet Of Things”.

Skill Set:

  • Strong background in Java (Angular, gulp).
  • Experience in automation testing.
  • Good skills in HTML5/CSS3.
  • Experience with GIT version control and web analytics tools.
  • Must be creative, open minded and and able to work in a team or own initiative.

Offering

  • Competitive Salary.
  • Career progression.
  • Flexible hours and working arrangements.
  • Join a young, agile team in which you have full engagement with a tech team where you can see your contribution used by millions.

If this is a role you would be interested in hearing more about, apply today by using our online form and a member of our team will be in contact with you once we have reviewed your application!

your-next-role

New: Service Delivery Manager – Leeds

We are seeking an experienced Service Delivery Manager to join a fast growing business!

Our client is a Systems Integrator who help global organisations design deploy and install telco products and services.

They are looking for an individual to act as a Service Delivery Manager to dedicated clients. You will also have to help build up their Managed Service proposition.

What we need from you:

  • Experience of managing Network Customers
  • Avaya/Voice experience

Our client is offering a competitive salary of up to 50k.

If you are a Service Delivery Manager who fits this description we urge you to get in touch today by using our online form and a member of our team will be in contact with you once we have reviewed your application!

your-next-role

Recruitment Consultant- Dublin/London

Recruitment Consultant

We are looking for experienced recruiters to come and join our fast growing business Ingenio Global!

If you haven’t come across us before we’re a two year old, niche technology recruiter with offices in Dublin and London – niche in the sense that we only work in Cloud, Security & Communications Technology, and we work with clients across Europe & the US.

Rob & James, who own the business, are looking to grow a number of high growth areas and are looking to take on seniorexperienced recruiters not just to join the team, but to run a team, geography or possibly even the entire business in time!

Everyone says they’re different – we think we are, and here’s why:

1) Our Partnership Programme gives employees the opportunity to own a stake in the business. This runs like a typical Partnership program within a law firm or accounting business, rather than it being simple share distribution which doesn’t work.

2)Incentives: Ingenio offers regular incentives to top performers.Some of the team were on a ski trip to Chamonix in France in Q1. Maybe incentives aren’t your thing – that’s no problem. We pay out cash in lieu, or even make donations to a charity of your choice.

3)Ingenio Consulting – Ingenio has a second business which is a Management Consultant (think a baby Accenture!) that launched six months ago, which provides a hugely different engagement & relationship when managing client relationships & opportunities

4)Flexibility on Location – culture is massively important to us, but so too is recognizing that people don’t necessarily want the same things. Our clients are cloud organisations so we use cloud platforms and as such don’t really care where you are working from day to day

5)Entrepreneurial Mentors – Rob & James have run and owned a number of businesses in the technology space, and have a huge amount of experience in this space – if getting to the next stage of your career means learning how to develop & execute business plans, actually manage P&L (versus simply being given one to deliver!) and looking at identifying similar niche acquisitions into 2018 & beyond

If you are an experienced recruitment consultant who is looking to take the next step in their career, in a company unlike any other, then we want to hear from you! Apply today or send your CV to cathy.doyle@ingenio-global.com and we will be in touch shortly.

your-next-role

New: Avaya Project Manager – Chicago, US

Job Title: Avaya Project Manager

Job Type: Full-time

Salary: $90,000.00 /year

Job Location: Chicago, IL

Required education: Bachelor’s

Required experience: Project Management: 3 years

Company: International Telecom organisation is currently looking to recruit Project Managers x 3 in Chicago or Boston.

My client has strong presence and experience in telecommunications and are dedicated to delivering world-class services to a wide range of different clients. They are full-service global consumer and business enterprise provider, with services covering domestic fixed land line through to leading-edge data hosting for the e-gaming industry providing a complete package, from bespoke communication solutions to unrivalled customer support.

Candidate Skill Set:

  • 3-5 years’ Technical Infrastructure (IT/Telco) project delivery experience
  • 3-5 years’ experience of IT/Data/Voice deployments
  • Project Management PMP accreditation desirable
  • Excellent administration and organisation skills with ‘eye’ for detail
  • Excellent verbal and written communication skills
  • Confident use of MS Office

Day 2 day duties:

  • Ensure project plans are created, approved internally and agreed with client to ensure fastest delivery within pre-identified scope parameters (time/cost/quality).
  • Incorporate high level minimum milestones re programme methodology
  • Establish, document and gain approval for the required Project Structure (externally and internally) encompass resource required to enable project delivery
  • Look for ways to add value for customers and client, accelerate delivery, improve on all elements of scope without adversely impacting cost/timeline/quality
  • Ensure changes delivered on site to customers are planned in advance, documented, technically verified, approved and communicated in complete adherence to customers’ change mechanisms
  • Manage 3rd party suppliers involved in project delivery and delivery of operational services to ensure clients standards are maintained
  • Identify/document/escalate/track risks, issues, dependencies and assumptions through the Risk & Issue Register mechanism, with requisite WS/customer stakeholder to ensure appropriate management
  • Raise purchase orders, booking internal client resource
  • Update budget info including budget to actuals
  • Ensure all project customer or internal meetings are well prepared, documented and tracked, record key decisions and circulate as per agreed communication mechanisms
  • Ensure document controls are in place and kept updated
  • Work with customer and designer/architect to identify and document requirements to be translated into effective customer solutions
  • Identify problems, manage issues and identify where waste can be removed from process steps, ensure process consistency across end-to-end business hierarchies
  • Identify where process and/or procedural changes can provide end-to-end solutions
  • Perform required close-down activities including (openly) identifying lessons learnt

If this is a role you would be interested in hearing more about, apply today by using our online form and a member of our team will be in contact with you once we have reviewed your application!

your-next-role

New: Senior Business Development Manager – London

Title: Senior Business Development Manager

Location: London / M4 Corridor – Home Based

Our Client is a leader in omni-channel solutions. With its software, hardware, and portfolio of services, our client enables more than 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. This role will be based with the telecom and technology devision.

Position Summery & Key Areas of Responsibility:

  • Position is responsible for working with the local account team to leverage relationships and develop account strategies
  • Position required to sell solutions and services to secure new opportunities, maximising revenue and profitability and increasing market share; Executes the sales process by moving new opportunities successfully through the funnel; Primary focus is on account planning for new products in both existing and new users of traditional products.
  • Accountable for building relationships with prospective and competitive customers; Key interface in defining customer needs and our client’s ability to meet those needs through branch solutions; Serve as the liaison between the customer and our client for market feedback in regard to issues for new customer escalating any roadblocks to securing the business; Responsible for proposing and closing deals in the above mentioned solutions
  • Targets pre-identified prospects and existing customers within an assigned territory; Partners with other business units to expand cross-sell opportunities; Services local clients, typically with responsibility within a single territory/area
  • Position requires strong prospecting and proposing skills, ability to build customer relationships through consultative selling and promoting customer confidence in our client; Must be focused on the development of new business opportunities and closing new accounts business whilst continuing to develop the overall account relationship.

 Basic Qualifications:

  • Bachelor’s Degree 5-8 years of related experience
  • Consistent over performance against Sales Quota and Performance Metrics
  • Significant experience in value proposition and business case led selling;
  • Demonstrated performance and ability to sell value through a Consultative Selling approach
  • Experience working with Partners for Sell to, Sell Through and Sell With
  • Strong communication, creative thinking and presentation skills
  • Ability to develop senior level business relationships with accounts & prospects.
  • Available for 30% regular travel to assigned geographic territory/prospects.

Preferred Qualifications:

  • Experience in selling Managed Services / Networking – 8+ years of related experience
  • Experience of Partner based selling to & with Major Telecom Clients
  • Completion and Implementation of Formal Sales based programs and Sales Methodologies
  • Operational Excellence across Salesforce and other financial measurements

If this is a role you would be interested in hearing more about, apply today by using our online form and a member of our team will be in contact with you once we have reviewed your application!

your-next-role

Front End Developers – Berlin, Germany

Front End Developers, Berlin needs you!
Our client is a tech startup focused on the “Internet of Things”, which is about making everyday objects more intelligent and connected to the internet, enabling the user to access them from anywhere at any time.

They are looking for motivated and talented Front-End Developers to join their team in the heart of Berlin.
Are you the kind of person who gets excited by new challenges? Do you want to help our client find innovative solutions to those challenges? If so, we look forward to hearing from you.
Working in a young and agile business with a dynamic office enviornment, flexible hours and an attractive compensation package, what more could you want?

Your role as a Front-End Developer

  • Work with Marketing and Design team to design and implement projects
  • Provide technical feedback and inputs
  • Work closely to the Product Development team to provide the best assets for future features. —Build responsive webpages, based on PSD mockups within their technical framework
  • Release and deploy projects independently to production

What we need from you

  • 2+ years working experience in digital projects
  • Good skills in HTML5/CSS3, working with authoring framework like Bootstrap/Foundation
  • Good skills with Javascript (jQuery functions), Node.js (Gulp, Express) and Git version control (Github, pull request)
  • Experience with website analytics tools (e.g GA, GTM)

If you think you match this criteria we urge you to get in touch today.

QA Engineer – Dublin

Job title: Quality Assurance Engineer

Location – Dublin, Ireland

Salary – Exceptional salary, bonus & benefits

Client – Our client is headquartered in Dublin, with offices in New York, London and Singapore. They are a wholly owned subsidiary of a US headquartered business with revenues of $8bn. They deliver the latest generation of Enterprise Data Management (EDM) solutions to financial organisations worldwide.

Role Overview – Our client is seeking an experienced Quality Assurance Engineer to work as part of the expanding QA & Test function for its Managed Service which includes the testing framework for a large web-based application. Successful candidates will be self-motivated problem solvers with hands-on experience in QA & Test function with a desire to work in a fast-paced environment.

The purpose of this role is develop and maintain QA Test Cases (both manual and automated), ensure that quality assurance and testing is carried out in accordance with industry best practise and complies with strict audit standards. This role will involve working with offshore and onshore teams.

Responsibilities:

  • To create and execute test plans & cases and report on test execution.
  • Perform manual and automated testing on applications, software services and web based applications.
  • Involvement in Functional, Regression, Automation and Performance testing
  • To report on test progress to the QA Manager and/or QA Lead(s)
  • Represent QA function at team meetings when required

Key Requirements:

  • Degree in Computer Science/Computer Engineering required
  • 3-5 years’ experience as a Quality Assurance Engineer
  • Actively perform testing duties, as required to achieve project milestones
  • Exceptional attention to detail and proven ability to identify process improvement opportunities
  • Strong interpersonal/communication skills with ability to communicate and collaborate with Quality
  • Assurance, Development, Project Management and Business teams
  • Strong analytical skills
  • Knowledge of Test Case Management Systems desirable
  • Programming knowledge and/or knowledge of automated testing tools such as Selenium WebDriver and processes desirable
  • Working knowledge of web development frameworks and JAVA based technologies (e.g. HTTP, HTML, JavaScript, XML)
  • Technical skills and familiarity with use of technologies to aid in defect analysis (e.g. SQL, Unix)
  • Creativity and a pragmatic approach to the relentless desire to improve test coverage, effectiveness and drive to scale
  • Entering of product issues into an issue tracking database – Providing clear, articulate steps so that little follow-up is required from the development team
  • Ability to rapidly triage complex issues
  • Financial Industry experience desirable

If this is a role you would be interested in hearing more about, apply today by using our online form and a member of our team will be in contact with you once we have reviewed your application!

 

your-next-role

SD-WAN Project Manager – Leeds, UK

Our client is a very exciting global systems integrator who are focused on helping clients deliver SD-WAN technology.

They are looking immediately for a Project Manager who will work with their clients to deliver SD-WAN technologies in a global capacity, and have an immediate large scale project ready to be delivered.

You have to have at least three years’ experience of delivering Global WAN projects, and obviously experiences with SD-WAN technology is a massive benefit. Experiences with Riverbed, Silver Peak or Aryaka would be looked on very favourably. If you need to Google search or ask what SD-WAN is, this isn’t a job for you!

Our client is based in Leeds, so ideally you will be based in the North East. They will consider applications from folks in the North West also, but you will need to be in the office probably for 2/3 days a week so travel has to be a consideration.

If you’re keen on working with a business who is setting standards in new technology, then you need to apply today! Hit apply on your right, call me on +353 87 298 1092 or email me on rob.magee@ingenio-global.com