MX-ONE MD110 Engineer, Contract or Perm – Dublin

Title – MD110 MX-ONE Engineer

Location – Dublin, Ireland

Salary – Up to €60,000/Flexible on Contract Rates

Client – Our client is a Managed Services provider in the Telecommunications space in Ireland. Based in West Dublin, they specialise in the provision of Voice and Voice Recording related services to a large client base, primarily in Ireland.

The Role – We are looking for a skilled Engineer with installation and support experience with the MX-ONE MD110 telephony platform. Our client has several large projects that require a team lead to install and support the platform for a number of clients across multiple sites. Please find a list of the desired Certifications and Experience below:

  • Mitel MiVoice MX-ONE Telephony System version 4 I&M certification
  • Mitel MiVoice MX-ONE Telephony System version 5 I&M certification
  • Mitel MiVoice MX-ONE Telephony System version 6 I&M certification
  • Mitel MiVoice MX-ONE Telephony Systems PreSales and Solution Design certification
  • Mitel MiVoice MX-ONE Telephony Systems Installation and Configuration skills both small and large systems.
  • Mitel MiVoice MX-ONE Telephony Systems Troubleshooting and Fault Diagnostic skills
  • MD110 Telephony Systems BC 9, 10, 11, 12 & 13 I&M
  • Ericsson/Aastra Enterprise Branch Node I&M
  • Mitel OneBox Voicemail Systems I&M
  • Mitel 3300 IP Communications Platform

Not Essential, but helpful:

  • CMG7.5
  • InAttend
  • Solidus

If this is a role you would be interested in hearing more about, apply today by using our online form and a member of our team will be in contact with you once we have reviewed your application!

Business Development Director – Healthcare, Home Based

Title – Business Development Director – Healthcare

Location – Home Based

Salary – £125,000 OTE + £5,000 car allowance

Client – Our client is a large mid-size Systems Integrator with offices across the UK.

Role – The Business Development Director is a member of the Sales team working under the direction of the Head of Healthcare to ensure outstanding sales to prospective UK Public Sector NHS accounts (Predominately NHS Foundation Trusts, Mental Health Trusts, Community Health Trusts and Ambulance Trusts).

The purpose of this role is to achieve target by creating / closing new business opportunities into the UK NHS Market place and to consistently exceed target month on month.

Responsibilities:

  • Annual Year 1 Gross Profit Target (£725,000)
  • Primary focus will be selling a mix of the following Cloud based and on-premise Managed Service offerings: Unified Communications and IP Telephony, Enterprise Mobility, Contact Centre Management Outsourcing, Video Conferencing and Patient Entertainment Systems.

Key  Accountabilities:

  • Generate sufficient new business to ensure sales targets are met as a minimum
  • Hit first year Gross Profit target
  • Attend customer meetings
  • Grow a sustainable pipeline equating to 3 x annual target
  • Develop a clear understanding of the client’s range of services, in-line with overall business objectives
  • Demonstrate an understanding of the type of business relationships our client wants to establish
  • Assess and research the suitability of potential leads allocated from any source in consultation with the Head of Healthcare prior to pursuing
  • Investigate nature of business of potential customers
  • Establish relationships with suppliers to facilitate the overall provision of services to customers
  • Maintain accurate records, using CRM, for forecasting purposes to facilitate on-target revenue generation

Key Challenges:

  • Delivery of Gross Profit in agreed business areas
  • Development and maintenance of accurate and suitably sized pipeline
  • Developing a thorough understanding of our client’s business and internal processes

If this is a role you would be interested in hearing more about, apply today by using our online form and a member of our team will be in contact with you once we have reviewed your application!

 

Pricing Administrator – London

Title – Pricing Administrator

Location – London

Salary – £24k basic salary + benefits

Client – Our client is a London-based Systems Integrator with Cisco Certified Gold Partnership accreditation

Role – Our client is looking for a Pricing Administrator to develop and manage the support contracting proposals for their client base. This role will include solicitation preparation, cost/price analysis, negotiation of pricing and terms, and preparation/administration of purchase orders. The individual will act as an internal liaison to define requirements, obtain approvals, and resolve issues. They will also facilitate both internal and external meetings to support contractual requirements. Experience and knowledge of Cisco technology from the channel or vendor is an ideal skillset for this role.

If this is a role you would be interested in hearing more about, apply today by using our online form and a member of our team will be in contact with you once we have reviewed your application!

Sales Academy Team Leader – Manchester

Title – Sales Academy Team Leader

Location  – Manchester

Salary – Very competitive package + benefits

Client – Our client is a market leading Cisco Gold partner in the Unified Communications space in the UK.

Role – The Sales Academy Team Leader is a new position within our client’s organisation. This person will be responsible for founding the Sales Academy and all the activities that come with this; ranging from Hiring, Training, Developing and Inspiring a team of young sales professionals to further their professional and personal growth. The ideal candidate will have some technology sales experience, particularly in the UC space, combined with a proven track record of recent Sales Management or Coaching in a similar situation.

This is a very unique and challenging opportunity, and is not ‘for’ everyone.

If this is a role you would be interested in hearing more about, apply today by using our online form and a member of our team will be in contact with you once we have reviewed your application!

Director of Partner Marketing, Up to £60k basic + benefits – London

Title – Partner Marketing Manager

Location – London

Salary – £60k basic + benefits

Client – Our client is a market leading, and rapidly expanding, international Cloud-based Unified Communications specialist, with a presence in the US, UK, mainland Europe and Asia. This is a company that is focused on delivering exceptional service to its large client base, through its market leading Cloud solutions. You will join their team in London to join their Marketing Team and lead the EMEA Partner Marketing efforts.

Role – To support the continued expansion and growth of our client in Europe, their Marketing Team is looking to hire a Partner Marketing Manager for EMEA. The primary objective of this role is to activate and support new partner opportunities for the Partnerships team.

To achieve this as Partner Marketing Manager, the successful candidate will collaborate with the Partnership managers to ensure new partnerships are launched with maximum visibility, that partners are fully briefed and equipped with sales collateral and we are working in collaboration with partner marketing teams to create and implement joint marketing activities to maximize new partner potential.

This role is suited for a dynamic, enthusiastic channel or partner marketer who is keen to learn and develop their B2B marketing skills in a very fast-paced and rapidly expanding organization. As the owner of your region, you will be expected to run campaigns from inception to completion and doing all the bits in between. A willingness to get your hands dirty in this role is essential. You will be an outstanding communicator with the ability to influence at all levels of the organization. You will need to strong time and project management skills to coordinate several support agencies across creative, media and events and be able to measure the success of your activities by mastering our marketing automation and CRM systems.

This is a great opportunity to work autonomously as part of a newly created, high-calibre EMEA marketing team.

If this is a role you would be interested in hearing more about, apply today by using our online form and a member of our team will be in contact with you once we have reviewed your application!

 

Service Delivery Manager, Up to £55k – London

Title – Service Delivery Manager

Location – London

Salary – Up to £55k + benefits

Client – Our client is a multi-award winning Cisco solutions provider and Gold Partner. Established in 1992 and based in central London with offices globally, it delivers tangible business outcomes for clients in locations all over the world. They are an energetic, fast moving, rapidly growing and highly skilled technology company. They will soon open their own international offices in New York and Sydney. They are totally devoted and committed to delivering the ultimate technology solutions and client service.

Role – Our client’s Managed Services are delivered via a designated Service Delivery Manager (SDM) who plays a pivotal role in the management and services our clients receive. They act as a client’s representative internally as well as a single point of contact and control for the delivery of all contracted offerings.

The SDM acts as a conduit within our client’s organisation ensuring all contracted deliverables are scheduled and met within the service levels agreed. They are primarily responsible for all reporting output along with providing service level reviews to highlight any breeches in Service Level Agreements and initiating Improvement plans as part of Continual Service Improvement.

They are a primary escalation point for support and service related issues liaising with relevant internal and external business units, doing whatever it takes to ensure efficient and effective problem resolution. The SDM is someone with excellent interpersonal skills and the strength to make things happen.

We are looking for inspiring service delivery experts who:

  • Are passionate on delivering service excellence to our clients
  • Can build and develop client relationships
  • Drive overall client satisfaction to help ensure contract renewals and ongoing client retention
  • Are an Internal source on our client’s Manage proposition
  • Understand of our On Premise, Cloud and connectivity service models and design
  • Ensure client’s contracted deliverables service offering is provided within specified service level agreements.
  • Can build
  • Develops an exceptional understanding of their client’s business from an operating and services perspective
  • Work closely with our Account Directors to form virtual client teams to manage our client’s account and ensure on time client renewals.
  • Highlight to Account Directors additional service opportunities and associated SDM revenue streams through ongoing client interaction and knowledge of the Managed Services Catalogue.
  • Act as an escalation point to ensure that the appropriate functional activity takes place to resolve any issues that may arise.
  • Ensure the performance of third party suppliers with clients is appropriately managed.
  • Channels service related client issues internally and ensures they are managed through to resolution and recorded.
  • Contributes to the Takeover & Transition processes to ensure that the service enablement processes and relevant documentation are adequately completed and that operational readiness is tested.
  • Produces, manages and maintains the client’s service operations manual, outlining key contact points, SLAs, escalation paths, bespoke operational procedures and up to date current supported inventory list.
  • Actively ensures that Root Cause Analysis is undertaken in order to drive improvement within the business.

Skills:

  • Having an uncompromising level of commitment and passion for quality and client service delivery.
  • Excellent interpersonal skills and the strength to make things happen.
  • At least 3 years’ experience in an external client facing Service Delivery role
  • Having a positive approach to team work, with a willingness to learn, share knowledge and help other members of the team.
  • Being able to work under pressure, outside of comfort zone, with a ‘can-do’ attitude.
  • Having great time management, attention to detail, expectation setting and organisational skills to provide solid service management
  • Being flexible, adaptable, adhering to change and showing initiative.
  • Having the ability to approach problem solving in a clear and concise manner.
  • Possessing a good level of communication skills, including written communication, becoming a liaison between technical and commercial people, internally and externally. Able to communicate at all levels, including senior directors within client organisations.
  • Having basic level of product knowledge, concepts, features and integration methods.
  • Having a low level technical knowledge (desirable)
  • V3 ITIL Foundation accreditation.

If this is a role you would be interested in hearing more about, apply today by using our online form and a member of our team will be in contact with you once we have reviewed your application!

 

Verint Engineer, Up to €80k – Dublin

Title – Verint Engineer

Location – Dublin

Salary – Up to 80k + benefits

Client – Our client is a Managed Services provider in the telecommunications space in Ireland. Following a recent separation from a parent company, our client has been rebranded and moved into new offices in Ballymount (Red Cor Roundabout, M50). Although a new brand name, they have brought with them the same structure that was in place before the rebranding, but are an energetic, fast-moving, rapidly growing and highly skilled technology company.They are totally devoted and committed to delivering the ultimate technology solutions and client service.

The Role – Our client is looking for an Engineer from a Verint background to join their 5 man team on a permanent basis. Ideally the role will be well balanced between implementation for new projects and supporting the needs and requirements of the current client base.

If this is a role you would be interested in hearing more about, apply today by using our online form and a member of our team will be in contact with you once we have reviewed your application!

VP, International Sales Performance, £120k OTE – London

Title – VP International Sales Performance

Location – Paddington, London with travel to Africa once per month

Salary – To £80k basic salary, 30% bonus, premium health insurance, pension (9% matched) & gym contribution

Client – Our client is an infrastructure business that has built, owns and manages almost 6000 telecommunications towers in four countries across Africa. There is a very experienced and dynamic leadership team in place based at Corporate HQ in London, with equally impressive local management structures in DRC, Tanzania, Congo B & Zambia. The ultimate aim is for the business to float within the medium term, which will create opportunity events for the right people. The business is delivering annual revenues of $230m with a forecasted increase of $50m in 2016.

The Role – Our client is looking for someone to join their team as VP for International Sales Performance, who will own a number of key responsibilities that will help drive a much improved sales performance across the business. This is a newly created role – you’ll have a track record of driving change to deliver sales results, be a high achiever and help transform a sales team from being mostly passive and reactive to progressive and proactive. You’ll ultimately be responsible for the following initiatives:

  • Defining, creating & instilling a new sales methodology, ideally based on Miller Heiman
  • Driving performance management & improvement into the existing sales team (all of whom are based across the four countries in Africa – there are currently 12-15 people in this team with growth forecasted in 2016
  • Managing and communicating up an accurate sales forecast
  • Evaluating, selecting & managing the deployment of a new CRM platform
  • Hands on involvement in marketing, branding & communications involvement to drive consistency across the Group

Travel to Africa is required, and the expectation is that you would be in one of the locations once per month. This role is an incredible opportunity for someone who is looking to progress their already successful career in the single biggest growth market (Africa) for the next ten years. There is scope for career progression, earnings & development.

If this is a role you would be interested in hearing more about, apply today by using our online form and a member of our team will be in contact with you once we have reviewed your application!