your-next-role

New: Sales Operation Administrator – London

Are you a naturally engaging person who thrives in working within a busy environment?

Our client who is an International IT communications and services provider is offering a fantastic career opportunity in a Sales Operations Administrator position. With a global reach stretching across 3 continents and projects in over 50 countries they are looking to hire a candidate who has the following:

Skill Set:

  • Excellent communication skills with a keen eye for detail.
  • Previous experience in Support/Operations is a plus
  • Strong administrative and excellent organisation skills.
  • Knowledge of MS Office and databases.
  • An understanding of margins, discounts and currencies.

Responsibilities

  • Order processing for new business as well as renewals.
  • Work closely with the Sales Account manager to ensure conversions are completed.
  • Work with partners to ensure deliveries are made on time.
  • Book project resources internally.
  • Post Order Management – Invoicing/Filing/Client Communications
  • Maintain and update the Asset database

Offering

  • Salary: 21K – 27K
  • Career progression.
  • Work in a dynamic office environment based in London.

If this is a role you would be interested in hearing more about, apply today by using our online form and a member of our team will be in contact with you once we have reviewed your application!

your-next-role

New: IT Consultant – Central London

Calling all IT Consultants!

Our client provides IT, Telephony and Mobile Solutions all across the globe, with over 15 years in the industry, our client has expanded over time and established a great market presence.

They are currently looking for an IT Consultant to join their team. This is project-oriented role involving pre-sales qualification, design, implementation, documentation and handover of a wide variety of solutions for clients across a diverse range of industries.

They are looking for:

  • A minimum 3 years IT experience gained in both a Windows and Mac environment. A Microsoft Certified Professional, Microsoft Certified Specialist
  • Proven record within a pre-sales and project delivery

Relevant experience in the following key areas, both from an ongoing maintenance as well as a new deployment perspective:

  • Windows desktop, versions XP through to 10
  • Windows Server, versions 2003 R2 through to 2012 R2 including the common services used such as DNS, DHCP, File Services, Group Policy.

If this is a role you would be interested in hearing more about, apply today by using our online form and a member of our team will be in contact with you once we have reviewed your application!

your-next-role

New: Project Manager – Central London

Are you a Project Manager with a Telecom/IT background looking for a new opportunity?

If so, we have the job for you.

Our client provides IT, Telephony and Mobile Solutions all across the globe, with over 15 years in the industry, our client has expanded over time and established a great market presence.

They are looking for a Project Manager to join them and oversee the planning, implementation, and tracking of a specific project which has a beginning, an end and specified deliverable’s.

What we need from you:

  • 2 + years Project Management Experience
  • PRINCE II certification is ideal
  • Telecoms and IT Experience
  • Client facing Project Management

Salary: 30-35k

If this is a role you would be interested in hearing more about, apply today by using our online form and a member of our team will be in contact with you once we have reviewed your application!

your-next-role

New: Technical Design Authority – London

Our client is a global company with over 100 years experience in the telecom sector. They are currently looking to fill a Technical Design Authority vacancy in their greater London office.

The Technical Design Authority will have overall technical ownership of assigned client communications infrastructure under the management of our client.

We are looking for someone with experience delivering and providing service improvement initiatives in large communication and IT solution. If you are CISCO, Avaya, or Mitel certified that is a bonus.

If this is a role you would be interested in hearing more about, apply today by using our online form and a member of our team will be in contact with you once we have reviewed your application!

your-next-role

New: Service Architect (Telecoms & Technology Division) – London

Job Title: Service Architect (Telecoms & Technology Division)

Location: Paddington (London)

Salary: £60 – 70K

Job Role: Service Architect, Telecom & Technology

Our client a market leading, Consumer Technology company who feature in the Fortune 500 listings. They are currently looking for experienced, passionate people to join their existing presales team in EMEA at a time of growth in professional services and managed services.  This role will be focused on presales and design of global managed services.  This role is about expertise in managed services including ITIL processes, monitoring and complex service models working with an ecosystem of partners.  These global services include field services, enterprise networking, wireless, unified communications and workplace services.  They offer a flexible working environment with a mix of home working, onsite customer meetings, excellent office facilities and the use of collaborative technology.  This is a great opportunity to join a market leading company at a time of further investment in their Telecom and Technology division.

Location

  • To be close to our customers this role will be located in UK (preferably close to London).
  • Travel is approximately 20% of the role but may vary (Europe)

Essential criteria

  • Customer facing experience in a service design role including presales, managed service frameworks, commercial and contract expertise
  • Deep understanding of managed services, global service desks and ITIL concepts
  • Strong experience in global field services and large scale installation and support services
  • Good understanding of cloud concepts with an interest in market trends
  • Experience designing global and/or multi-region services
  • Understanding of ITSM and remote monitoring toolsets
  •  Can explain the business value of managed services to a customer
  • Can demonstrate taking the lead on multiple presales engagements simultaneously showing smart prioritisation
  • Experience working with sales teams to evangelise about services and take the lead on presales outputs including service models, response content, commercials and negotiation
  • Experience in building complex cost models and innovating to refine the cost base, maximise profit and design services that delight our customers
  • Work closely with bid finance and pricing analysts to create detailed pricing
  • Experience of working with an ecosystem of partners to build an overall managed services model
  • Deep understanding of contract documents including master service agreements, statements of work, adoption agreements and service levels
  • At minimum experience working on deals in the range of $500k to $5mil with multiple technology and service layers
  • Experience working with PS subject matter experts to bring together service and technical components
  • Working with sales help to qualify new opportunities, managing sales and customer expectations on what we can deliver
  • Deliver a well-defined set of service design documents in a timely manner presenting an end to end seamless service
  • Manage approvals from different stakeholders in the business for example – finance, legal, delivery and operations
  • Create operations and bid review presentations to help internal stakeholders make decisions on any complex service elements and on the final pricing
  • Maintain informal and formal relationships with key stakeholders across the business to make decision making on new opportunities straightforward
  • Support producing new content including design documents, proposals and presales slide materials
  • Comfortable delivering presentations to customers in a meeting or boardroom scenario
  • Strong knowledge and experience of ITIL3 methodology
  • Strong team player who is willing to share ideas and coach other people
  • A ‘can do’ attitude putting the customer first
  • Willing to speak up and challenge the norm
  • Inspire customers about how our client can benefit their business
  • Excellent interpersonal skills to help with communication and negotiation internally and externally
  • Excellent written and presentation skills

Desirable criteria

  • A technical and/or operations background is highly desirable in particular experience in enterprise networking, wireless, unified communications and workplace services
  • ITIL3 foundation certification
  • ITIL3 service design certification
  • ITIL3 expert certification
  • Experience with ISO27001 or similar security accreditation
  • May have one or more other industry recognised certifications such as PRINCE2, and/or technical accreditations e.g. Cisco or similar

This role will include an attractive salary, a bonus scheme, a range of company benefits and regular training opportunities.

If this is a role you would be interested in hearing more about, apply today by using our online form and a member of our team will be in contact with you once we have reviewed your application!

your-next-role

New: Senior Business Development Manager – London

Title: Senior Business Development Manager

Location: London / M4 Corridor – Home Based

Our Client is a leader in omni-channel solutions. With its software, hardware, and portfolio of services, our client enables more than 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. This role will be based with the telecom and technology devision.

Position Summery & Key Areas of Responsibility:

  • Position is responsible for working with the local account team to leverage relationships and develop account strategies
  • Position required to sell solutions and services to secure new opportunities, maximising revenue and profitability and increasing market share; Executes the sales process by moving new opportunities successfully through the funnel; Primary focus is on account planning for new products in both existing and new users of traditional products.
  • Accountable for building relationships with prospective and competitive customers; Key interface in defining customer needs and our client’s ability to meet those needs through branch solutions; Serve as the liaison between the customer and our client for market feedback in regard to issues for new customer escalating any roadblocks to securing the business; Responsible for proposing and closing deals in the above mentioned solutions
  • Targets pre-identified prospects and existing customers within an assigned territory; Partners with other business units to expand cross-sell opportunities; Services local clients, typically with responsibility within a single territory/area
  • Position requires strong prospecting and proposing skills, ability to build customer relationships through consultative selling and promoting customer confidence in our client; Must be focused on the development of new business opportunities and closing new accounts business whilst continuing to develop the overall account relationship.

 Basic Qualifications:

  • Bachelor’s Degree 5-8 years of related experience
  • Consistent over performance against Sales Quota and Performance Metrics
  • Significant experience in value proposition and business case led selling;
  • Demonstrated performance and ability to sell value through a Consultative Selling approach
  • Experience working with Partners for Sell to, Sell Through and Sell With
  • Strong communication, creative thinking and presentation skills
  • Ability to develop senior level business relationships with accounts & prospects.
  • Available for 30% regular travel to assigned geographic territory/prospects.

Preferred Qualifications:

  • Experience in selling Managed Services / Networking – 8+ years of related experience
  • Experience of Partner based selling to & with Major Telecom Clients
  • Completion and Implementation of Formal Sales based programs and Sales Methodologies
  • Operational Excellence across Salesforce and other financial measurements

If this is a role you would be interested in hearing more about, apply today by using our online form and a member of our team will be in contact with you once we have reviewed your application!