telecoms jobs

Data Engineer – London

Data Engineer – London

Do you provide Tier 1 Support to customers WAN and Lan and WIFI technology, monitor for alarms, carrying out standard checks, raise cases on 3rd parties and escalate to other resolver groups, ensuring all Service Level Agreements (SLAs), targets and contractual obligations are met? If so my Client has an exciting opportunity to join their team as Tier 1 Data Engineer and we would love to hear from you.

You will:

• Work alongside Tier 2 and Tier 3 engineers to improve all aspects of the service management customer experience.
• Monitor Dashboards for alarms on customer equipment and respond appropriately.
• Monitor all London data incidents in ticketing platform, ensuring timely updates are provided to customers

Qualifications:

• Have knowledge and insight of general business / commercial principles and practices within corporate communications, and current market issues and trends.
• Have an understanding of WAN and LAN and Wifi technology.
• Ideally have previous experience working within a service management centre supporting Cisco devices.
• Holds an ITIL Foundation Level qualification

Package – Circa £22,000

24 Days Holiday + Pension Scheme + Performance Bonus + Private Health + Dental Package + Death in Service

If you are creative, team-oriented, innovative, agile and talented and would be interested in joining my global client who is at the forefront of technological innovation then please submit your CV to Jenny El Gabali on jenny.elgabali@ingenio-global.com

telecoms jobs

Head of Operational Finance – Germany

Head of Operational Finance – Germany

Our Client is a publishing and marketing partner for development studios of free2play games. Effectively the developers create the games – they market them. This is one of the fastest growing markets worldwide, and turnover in the billions of dollars which that entertain millions of gamers worldwide. Due to continued growth they are looking for a talented and driven Head of Operations Finance & Accounting to join their Munich team.

Responsibilities:
• Accounting, tax, planning, reporting, cash management
• Monthly, quarterly and yearly financial closings
• Lead projects relating to finance and accounting
• Provide clarity on topics relating to tax, mainly regarding VAT
• Structure and improvement of processes and analysis within the department
• Ad-hoc analysis, reporting and presentations to management
• Motivational, target oriented Team Manager

What you need:

• Minimum three years of experience in an international internet company, gaming would be an advantage
• University degree in Finance, Accounting or a related field
• Analytical driven approach, working with big data is required
• Experience with databases is an advantage
• Good Excel skills, high accuracy approach
• Fluent English, other languages would be an advantage

Package on Offer:

• €45000 – €55000 per annum
• Excellent opportunities for development
• Relocation assistance available
• Health care assistance

Interested?  If so please apply to Jenny El Gabali on jenny.elgabali@ingenio-global.com

telecoms jobs

Business Development Manager – Africa

Business Development Manager – Africa

My client is an international telecommunication provider dedicated to delivering world-class services who are looking for a Business Development Manager. Do you have experience in Fraud Protection and developing relationships with MNOs and MVNOs in Africa? If so this could be the perfect opportunity for you.

Focus:
In addition to Business development and account management you will develop new Operator relationships in African regions and drive the launch of Fraud Protection services in new territories. You will also work alongside key commercial partners to ensure potential buyers are highlighted to purchase data services.

Key accountabilities:

• Key account manager for Africa’s largest Mobile Operators – engaging with various stakeholders within each business to ensure our client is recognized as a trusted partner
• Securing agreement from Mobile Operators to launch Fraud Protection Services in Africa
• Developing new business opportunities with the Operators to grow Fraud Protection revenues and explore new ways to work together
• Oversee and drive international territory roll out in other African regions – managing project status and timelines
• Owning all MNO approval processes and ensuring that our client meets all contractual obligations
• Sourcing potential buyers and identifying user cases where the Fraud Protection Solutions will be of interest mainly in the financial sector
• Providing accurate reporting to Head of Fraud Protection Services regarding progress; timelines; challenges etc.

Knowledge, Skills & Experience:

• Previous experience working with Mobile Operators in these regions. Good Contacts network is a must
• Proven track record in a sales / business development environment
• Understanding of Mobile Operator data services and their value in the market
• Any contacts or previous experience in financial sector would be an advantage

Salary Package:

Competitive salary + uncapped bonus

Interested?  If so please apply to Jenny El Gabali on jenny.elgabali@ingenio-global.com

telecoms jobs

Business Development Manager – UK

Business Development Manager – UK

My client is an international telecommunication provider dedicated to delivering world-class services who are looking for a Business Development Manager to join their Croydon team. Do you have experience in Fraud Protection and developing relationships with UK MNOs and MVNOs? If so this could be the perfect opportunity for you.

Focus:
In addition to Business development and account management you will develop new Operator relationships internationally and drive the launch of SI services in new territories.

Key accountabilities:

• Key account manager for UK’s four largest Mobile Operators – engaging with various stakeholders within each business to ensure our client is perceived as a trusted partner
• Provide project teams with the required support to launch bespoke projects
• Oversee international territory roll out – managing project status and timelines
• Owning all MNO approval processes and ensuring that our client meets all contractual obligations
• Working closely with GSMA to ensure alignment with Mobile Connect standards and to keep abreast of industry developments
• Reporting to MNO business owners on financial performance and business development strategy

Knowledge, Skills & Experience:

• overall project management and delivery experience; working with MNOs; managing Pan European accounts
• Proven track record in a commercial environment working to delivery deadlines
• Knowledge and experience of digital identity solutions using Operator data

Salary Package:

Competitive salary + uncapped bonus

Interested?  If so please apply to Jenny El Gabali on jenny.elgabali@ingenio-global.com

telecoms jobs

Support Engineer – Berlin

Support Engineer – Berlin

Our Client a leading C++ tech company and since 2002 has been producing graphics software for automated PowerPoint. They take great pride in their software and have an exceptional reputation for their technical support. They are now looking for a Support Engineer with a strong focus on team playing and customer satisfaction to join their team in Berlin.

Experience & Skills:

• Responsible for handling problems independently from receipt of ticket to analysis and resolution
• Strong attention to detail and capable of prioritising work loads
• Having experience with Windows architecture and Intel assembly code would be advantageous
• Willing to share ideas on improvement of software and work alongside other teams
• Must be fluent in both English and German

Salary: €60000 – €90000 dependent on experience

Do you have a passion for the software industry and desire to part of a growing company if so please apply to Jenny El Gabali on 07495 738307 or email jenny.elgabali@ingenio-global.com

telecoms jobs

Talent Acquisition Specialist (Internal) – Berlin

Talent Acquisition Specialist (Internal) – Berlin

Our Client a leading C++ tech company with a need to continuously add to their existing team of Developers.  Whilst they have exceptional recruitment methods in place including conferences, events, marketing campaigns, etc. they are looking for someone to join their team with the ability to ‘think outside of the box’ to attract new talent.

Experience & Skills:

• Proven ability in being creative and attracting top talent within the software industry
• Capable of building talent pipelines, writing effective job ads and press articles as well as creating attractive social media content
• Work in conjunction with marketing on branded campaigns and recruitment activities
• Plan, organise and attend recruitments events
• Capable of making travel arrangements and establishing the best service providers
• Be organised, multi task and work efficiently
• Have an outgoing personality
• Must be able to travel once or twice per month.
• Must have excellent communication skills in English and basic German

Salary: €45000 – €80000 per annum dependent on experience

Do you have a passion for the software industry and desire to part of a growing company if so please apply to Jenny El Gabali on 07495 738307 or email jenny.elgabali@ingenio-global.com

telecoms jobs

Software Factory Manager – Jersey

SOFTWARE FACTORY MANAGER – St Helier, Jersey

On the hunt for a new and exciting challenge?

One of Ingenio’s key accounts is currently looking to hire a Head of Software Development to join the software services team. The ideal candidate will be responsible for software development to allow delivery of client’s services and associated business strategies.
You will be expected to take full ownership and delivery management of the client’s software development roadmap through day to day management of internal and external parties. Strong people management skills will also be key to being successful in this role.

What do we need from you?

• Ideal candidates will have extensive experience in managing, developing and maintaining software in complex integrated application environments.
• You will need to have experience in managing and mentoring a highly technical team and partners/supplier.
• The role requires the candidate to have in-depth knowledge of the IT architecture in a high-growth IT / Telco business
• You will have good experience managing full software development life cycles and product strategy.

Salary Package:
£70,000 – £80,000 per annum + 26 Days Holiday + Pension Scheme + Performance Bonus + Private Health +Dental Package + Death in Service + Relocation Assistance

Apply today – please send your CV and contact details to jenny.elgabali@ingenio-global.com or call for more detail 07495 738307

telecoms jobs

Product Manager IoT – Jersey

PRODUCT MANAGER IoT – St Helier, Jersey

Our Client has a proud heritage of over 120 years in Jersey proving services to consumers and businesses in the Channel Islands. Due to an exciting phase of growth they are looking for a PRODUCT MANAGER to be the subject matter expert on the IoT market and to define and own the IoT product roadmap.

Key Requirements:
• You will have experience of reviewing existing product portfolios and continually assess market activity.
• Capable of building the product roadmap and managing end-to-end product lifecycle.
• You will have a strong background in mobile and/or new technology with an understanding of the Mobile Network Operator ecosystem.
• Have a proven track record of launching technology products and services within new and emerging markets.
• Have an understanding of data sensitivity and legislative requirements.
• Have commercial acumen and the ability to support sales people at external meetings.
• Ability to provide clear and concise communication to all levels of the business, demonstrating a “can do” attitude and work in a flexible and agile manner.

Salary Package:
£75,000 – £80,000 per annum + 26 Days Holiday + Pension Scheme + Performance Bonus + Private Health +Dental Package + Death in Service + Relocation Assistance

Apply today – please send your CV and contact details to jenny.elgabali@ingenio-global.com or call for more detail 07495 738307