telecoms jobs

Data Engineer – London

Data Engineer – London

Do you provide Tier 1 Support to customers WAN and Lan and WIFI technology, monitor for alarms, carrying out standard checks, raise cases on 3rd parties and escalate to other resolver groups, ensuring all Service Level Agreements (SLAs), targets and contractual obligations are met? If so my Client has an exciting opportunity to join their team as Tier 1 Data Engineer and we would love to hear from you.

You will:

• Work alongside Tier 2 and Tier 3 engineers to improve all aspects of the service management customer experience.
• Monitor Dashboards for alarms on customer equipment and respond appropriately.
• Monitor all London data incidents in ticketing platform, ensuring timely updates are provided to customers

Qualifications:

• Have knowledge and insight of general business / commercial principles and practices within corporate communications, and current market issues and trends.
• Have an understanding of WAN and LAN and Wifi technology.
• Ideally have previous experience working within a service management centre supporting Cisco devices.
• Holds an ITIL Foundation Level qualification

Package – Circa £22,000

24 Days Holiday + Pension Scheme + Performance Bonus + Private Health + Dental Package + Death in Service

If you are creative, team-oriented, innovative, agile and talented and would be interested in joining my global client who is at the forefront of technological innovation then please submit your CV to Jenny El Gabali on jenny.elgabali@ingenio-global.com

your-next-role

Technical Operations Manager – Co.Louth, Ireland

Technical Operations Manager – Co.Louth, Ireland – 70,000 – 90,000

My client a high profile gaming company based in the UK and Ireland are looking for a Technical Operations Manager to join their team in co. Louth, Ireland.

This is a highly technical role, with responsibility for running 24x7x365 operations in data centres and on a corporate network. The role will report directly to the CTO and you will be responsible for Systems, Security, Networks and Application operations.

They are looking for somebody with:

  • A proven track record of managing 24×7 support teams in a high volume technological environment
  • Understanding of enterprise scale systems and networks alongside cloud based hosting technologies
  • Technical knowledge relating to application management (infrastructure, storage, databases, application architectures) in a predominantly Microsoft-based environment.

If this sounds like something you would be interested in and you would be right for the role!

APPLY TODAY!

Contact Leonie on +353 87 959 7086 or email: leonie.whitehead@ingenio-global.com

 

your-next-role

IT Service Delivery Manager – Louth, Ireland

Do you want to work for one the leading UK and Irish bookmaker?

My client a high profile gaming company based in the UK and Ireland are looking for an IT Service Delivery Manager.

They are looking for somebody with:

  • 5 – 10 years in IT delivery, solutions implementation, project management and operations management.
  • 5 years experience in delivering IT Service Management (ITSM)
  • Knowledge of ISO20000 and CMMI

If this sounds like something you would be interested in and you would be right for the role!

APPLY TODAY!

Contact Niamh on +353 87 256 0242 or email: niamh.connolly@ingenio-global.com