Product Portfolio Manager Cloud – Jersey, Channel Islands

Our Client has a proud heritage of over 120 years in Jersey proving services to consumers and businesses in the Channel Islands. Due to an exciting phase of growth they are looking for some to join their team to build new business around cloud services and propositions. You will be responsible for defining, developing, managing and executing a profitable roadmap in the Cloud portfolio. You will be the subject matter expert and will also be responsible for managing and monitoring target driven performance.

Key Requirements:
• Minimum 5 years’ demonstrable experience in a Product Manager based around cloud services
• Experience working in cloud, SaaS and hosting technologies with good knowledge of the market place.
• Innovative mindset with excellent communication skills at all levels.
• Experience of managing productive commercial and supplier relationships

Salary Package:
Salary + 26 Days Holiday + Pension Scheme + Performance Bonus + Private Health +Dental Package + Death in Service + Relocation Assistance

If you are interested in this exciting opportunity please send your CV to jenny.elgabali@ingenio-global.com

telecoms jobs

Head of Customer Operations

Our Client is a global company at the forefront of technological innovation and offer many exciting employment opportunities across the Channel Islands and around the world. They are actively seeking creative, innovative, team-oriented, agile and talented individuals to work with them in their ongoing mission to become the partner of choice for global telecoms innovation.

This is an exciting new opportunity to join an amazing Operations team where you would report to the Head of Operations (International) and would be developing customer service strategy, controlling budgets and utilizing your planning capabilities. You would also be responsible for exceptional end to end customer support, delivery and billing for their international partners and customers.

Qualifications
• Customer experience focused – including onboarding and billing
• Extensive ICT industry experience
• Capable of managing teams and their development
• Ability to structure KPI’s and reports and present at Board level
• Financially aware and capable of managing budgets
Package- Salary £70,000
28 Days Holiday – Pension Scheme – Bonus Scheme – Private Health – Dental Package + Death in Service

If you are interested then please send your CV to jenny.elgabali@ingenio-global.com

telecoms jobs

Senior Design Engineer (Linux) – Jersey, Channel Islands

Senior Design Engineer (Linux)

Our Client has a proud heritage of over 120 years in Jersey and due to an exciting phase of growth they are looking for someone who loves working with Linux to join them. You will contribute towards the overall strategic and technical ownership of Linux, physical and virtual estate, (around 400 servers) – this includes systems supporting International business, Telecommunications and public ISP services based in the Channel Islands.

Essential Experience & Skills:
• Extensive experience administering IT systems with a proficient and in-depth understanding of Linux operating systems and a good understanding of Windows operating systems and associated open source monitoring, management, deployment and reporting tools.
• Proficient understanding of ISP services / protocols /network concepts (including IP, TCP, DNS, Mail, HTTP(s), routing, switching concepts, load balancers, layer 7 firewalls etc.)
• Previous extensive experience working to and contributing to company security policy compliance as well as industry standard certification like ISO 27001.
• Certified RED Hat Administrator, LPIC III, Cisco CCNA
• Expert knowledge and experience with design of virtualisation and public/private cloud technologies including Openstack, KVM, VMware as well as Hyper-V, Amazon AWS, Azure, Digital Ocean, etc.
• Must establish and maintain an in-depth knowledge of current and future technologies in order to contribute to the identification of advances and improvements in ICT
• Experience of delivering IT network infrastructure projects and assessing solution performance and recommending Service Improvement Initiatives within large enterprise communication solutions.
• Experience constructing comprehensive quotes and/or proposals and the relevant numerical skills in order to technically size network load capacity requirements.
• Create and modify operational and technical procedures and/or best practice documents.
• Awareness of the telco and financial businesses regulations.
• Comfortable with scripting (bash/PHP/python etc.), proven track record in DevOps activities. A broad knowledge of unix-type services (mail/dns/loadbalancing/common httpds, etc.) and opensource technologies is key.
• Have a can-do attitude and be very comfortable with various virtualisation technologies as well as storage and network configuration. Experienced in technical project delivery and are on the cutting edge of opensource developments but also able to balance this with operational/business needs and risk appetite – as well as open to communication on the right way to approach a solution within the team.
• You will be a Technical Expert with a keen motivation to support and guide other team members, business units and vendors.

Desired Experience & Skills:
• RHCE/CCNA or equivalent experience
• Automation capability (ansible/puppet/chef)
• Proficient understanding of web technologies e.g. Apache/Nginx/HTTP

Package- Circa £61,000
26 Days Holiday + Pension Scheme + Performance Bonus + Private Health + Dental Package + Death in Service
37.5 hours p/w

If you are interested in this exciting opportunity please send your CV to jenny.elgabali@ingenio-global.com